ID: com.sesui.sesuiapp
Version: 1.0.0
Size: 2.4 Mb
Android Version: 2.1 and up
THE Sesui i App Screen Preview
What's new in THE Sesui i App 1.0.0
Agile. Effortless. Secure. THE Sesui i App delivers the most important contact centre functionality right to your mobile device across Android supported platforms.As IT consumerism and the desire to use personal devices in the workplace continues to grow, THE Sesui i App enables your employees to use their own devices to make, receive or escalate calls in a secure environment without incurring any cost to the mobile user.
THE Sesui i App is intuitive to use and delivers contact centre functionality to your employees’ fingertips, there is no impact on the caller, the agent’s ability to manage the call or your ability to manage and monitor the agent’s performance.
THE Sesui i App routes and delivers calls over the Sesui network, with secure call recording available on all inbound and outbound calls for compliance and performance monitoring purposes. The App is also integrated with Sesui’s real-time reporting engine for a complete picture of the business’ virtual calling environment, including the contact centre, home-based and remote workers as well as mobile users.
Features
Secure access via the Sesui hosted network (N3 connected & IGSoC complaint)
Inbound and outbound calling enabled via existing call routing plan
Business caller ID displayed when calling from the App
Call recording available via the cloud network on all inbound and outbound calls
Real-time reporting on all calls delivered and made through the App
Centralised cost control for mobile workers
THE Sesui i App is only available to Sesui customers. If you are an existing customer and wish to use the App, please contact your account manager. If you are a new customer and wish to discuss the App and Sesui services in more detail, please contact our sales team on 03445 600 600.
THE Sesui i App Permissions
Find accounts on the device - allows the app to get the list of accounts known by the device. this may include any accounts created by applications you have installedModify your contacts - allows the app to modify the data about your contacts stored on your device, including the frequency with which you've called, emailed, or communicated in other ways with specific contacts. this permission allows apps to delete contact data
Read your contacts - allows the app to read data about your contacts stored on your device, including the frequency with which you've called, emailed, or communicated in other ways with specific individuals. this permission allows apps to save your contact data, and malicious apps may share contact data without your knowledge
Full network access - allows the app to create network sockets and use custom network protocols. the browser and other applications provide means to send data to the internet, so this permission is not required to send data to the internet
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